Black And White Business Solutions jobs - Tech Support

Tech Support

Black And White Business Solutions
experience 1.5 to3 Years
salary 18,000 - 29,000 Per Month
qualification
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Job is expired
Posted: 2 Years ago
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Applications:
Openings: 1

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills

  Having Excellent Communication & comprehensive skills.   
  Must have technical knowledge on Cloud computing.   
 Experienced on providing chat support and comfortable with inbound and out bound calls   
  CSAT being part of the KRA   
  Educational background – Engineering    Worked for international client   
  Must be-Ready for Rotational shifts, voice & non-voice process.
Work location : Bangalore
Looking for Immediate Joiner 


Job Particulars

Role 
Education BCA, BE/B.Tech, BSc, MCA, ME/M.Tech
Who can apply Experienced (1.5 to3 Years)
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 945192
Locality Address Bannerghatta Road , Bommanahalli, BTM , Domlur , Electronic City
State Karnataka
Country India

About Company

Black And White Business Solutions
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