International business jobs - Tech Support

Tech Support

International business

Pune

Fresher

Salary not disclosed

BCA

Your Profile matches the job

Job is expired

Posted: 6 Months ago

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Applications:

Openings: 1

Job Description

Answering customer inquiries and listen to their problems/asks
Troubleshooting customer reported problems – Remote support and On-site support.
Identifying root causes for the problems and taking corrective and preventive steps.
Installation of OS and software.
Providing training to the customer on software and solutions.
Product demonstration to customers.
Generating problem reports, logging issues, escalation of critical issues.

Required Skills:

Good reasoning and analytical skills
Good listening skills
Excellent problem-solving and communication skills
Ability to explain technical concepts to non-technical users
Strong customer service orientation
Patience and empathy when dealing with customer issues

Job Particulars

Role

Education BCA

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 1778368

Job Category BSc/BCA/BBM , Tech Support

Locality Address Balewadi

State Maharashtra

Country India

About Company

International business

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