International business jobs - Tech Support

Tech Support

International business
experience Fresher
salary Salary not disclosed
qualification
Job is expired
Posted: 6 Months ago
Views:
Applications:
Openings: 1

Job Description

  • Answering customer inquiries and listen to their problems/asks
  • Troubleshooting customer reported problems – Remote support and On-site support.
  • Identifying root causes for the problems and taking corrective and preventive steps.
  • Installation of OS and software.
  • Providing training to the customer on software and solutions.
  • Product demonstration to customers.
  • Generating problem reports, logging issues, escalation of critical issues.

 

Required Skills:

  • Good reasoning and analytical skills
  • Good listening skills
  • Excellent problem-solving and communication skills
  • Ability to explain technical concepts to non-technical users
  • Strong customer service orientation
  • Patience and empathy when dealing with customer issues

Job Particulars

Role 
Education BCA
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1778368
Locality Address Balewadi
State Maharashtra
Country India

About Company

International business
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