Technical Account Manager jobs in Bangalore at Catchpoint Systems Private Limited

Technical Account Manager

Catchpoint Systems Private Limited

1 - 4 years

Bengaluru

Description:

We are looking for a web savvy, energetic, and motivated individual to help our clients and prospect clients with their performance monitoring and optimization need.
This position is an integral part of Catchpoint's long term relationship with its customers and the efforts of this individual will impact the success of the company.
This individual must have the passion and energy to work in an entrepreneurial and fast paced environment.

Requirements:

Knowledge of HTML, CSS, and basic JavaScript is a must
Extensive knowledge and experience of TCP/IP protocols (IPv4/v6, ICMP, TCP, UDP, HTTP, DNS, etc.)
Good analytical and problem-solving abilities
Understanding of networking devices (servers, load balancers, routers, etc.)
Experience with Selenium & web monitoring tools
Technical knowledge with emphasis in the web performance industry.
Bachelor's Degree/Engineering - Web & Networking
1-4 years of work experience in a client services environment - Web, Networking, Service Desk
Self-motivated, detail oriented and organized
Exceptional verbal and written communication skills
Ability to work independently and as a team member

Responsibilities:

Monitor the availability and performance of Clients Web Applications.
Identify failures or performance issues, diagnose and escalate to clients.
Maintain Catchpoint's SLA with clients.
Provide technical assistance on the phone, email, online chat to customers andprospects
Research, analyze, and resolve customer issues and questions.
Contribute actively to product knowledge base and other product related documentation and the blog
Collaborate with engineering in identifying product defects, designing solutions, and testing.
Work closely with product management in identifying customer needs and requirements, and validate future feature designs

Catchpoint Systems Private Limited recruiting Technical Account Manager Experienced(1 to 3 Years) candidates candidates nearby Bangalore,.Catchpoint Systems Private Limited vacancies for Technical Account Manager is recruited through Written-test, Face to Face Interview etc.
Catchpoint Systems Private Limited Company recruits a lot of Experienced(1 to 3 Years) candidates candidates every year based on the skills. The candidates with Any Post Graduate, Any Graduate are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore, can apply for Technical Account Manager position in Catchpoint Systems Private Limited. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Catchpoint Systems Private Limited recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Catchpoint Systems Private Limited and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Catchpoint Systems Private Limited and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Catchpoint Systems Private Limited and near your city and get a secured career.

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