Technical Analyst 3-Support jobs in Chennai at NetSuite Inc.

Job Description

Technical Analyst 3-Support-20000Q6JApplicants are required to read, write, and speak the following languages:English

Detailed Description And Job Requirements

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

Job

:Support

Travel

:No

Role/Responsibilities
Collaborate with stakeholders, business unit product owners, development teams to understand business needs and technical requirements
Build queries for reporting and other data integration needs for reporting and business use
Interpret legacy queries, and optimize queries for runtime performance
Play actively in all aspects of data handling like ETL, Scripting, documentation, monitoring, and support
Research new ways to improve existing solution, thereby adding more value
Required Skills And Experience
Bachelor degree or above preferably in CS
5+ years of experience in writing queries and ETL
Very strong knowledge in SQL (TSQL) with query performance tuning/optimization
Strong experience in ETL tools like SSIS (any ETL tool)
Handling and managing SQL/ETL Jobs
Design data architectures and builds relational/dimensional databases and establishment methods to improve functional reporting data content and completeness of data.
Provide technical skills in designing and developing BI/Data projects in the areas of optimal design patterns, models, standards and code to ensure consistency and realize benefits of a high-performing, secure, reliable and scalable architecture
Experience implementing high performing technical solutions related to ETL with large source environments and patterns related to ODS, MDM, Landing/Staging areas and EDW/Data Mart.
Experience in managing data and analytics programs (people, process, tools) through the full lifecycle: strategic recommendation; design of experiments, testing, communication, pilot, implementation
Experience working collaboratively, including building and maintaining relationships with stakeholders/clients
Experience communicating complex ideas to both a technical and non-technical audience
Nice To Have Qualities & Skills
Flexibility to learn and apply new methodologies
Mortgage Industry experience /knowledge
Exposure to cloud platforms like Azure
Experience to Probation ETL