Utilize technologies to analyze, troubleshoot and resolve medium or high complexity technical issues that arise post customer implementation involving supply chain software solutions.
Develop high-quality, client-specific enhancements of moderate or high complexity in a timely manner.
Primary activities include enhancement development, testing, issue resolution, customer interaction on need basis and post implementation support on various modules across the product using various flavors of technology.
Ability to handle production support calls and provide workarounds on critical incidents.
Manhattan designs, builds and delivers market-leading supply chain technology solutions for leading companies around the world. We help drive the commerce revolution with unmatched insight and unrivaled technology, connecting front-end revenue and relationships with back-end execution and efficiency—optimized on a common technology platform. This platform-based approach is enabling leading companies across the globe to Push Possible® by getting closer to customers and achieving real-world results.