Lucid jobs - Technical Analyst

Technical Analyst

Lucid
experience 0 to 3 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

  • The Opportunity
  • Lucid is a fast-growing company seeking candidates to expand our technology-focused market research business.
  • We are a multinational corporation with US headquarters based in New Orleans with offices in India, London, and New York. Lucid's SaaS business, Lucid Marketplace, is looking for a Technical Analyst to join our Platform Operations (PlatformOps) team. The platform team provides software support for our buyers and suppliers in addition to coordinating on product development and :
  • Provide top-notch customer support for Lucid Marketplace platform users
  • Investigate and resolve customer issues in a professional and timely fashion
  • Create and review technical documentation
  • Understand client requirements and translate those needs into actionable tickets
  • Monitor usage of the proprietary sampling platform
  • Classify submitted bugs and issues by the severity of their impact
  • Debug API integrations
  • Coach clients on the adoption of key features to help them meet their goals
Qualifications
  • Bachelor's degree. (Business Administration, Information Technology, Computer Science or related discipline preferred)
  • 1+ Years Work experience preferred (SaaS support experience a plus)
  • Familiarity with Internet protocols and API frameworks preferred
  • Basic understanding of modern software tools and databases (SQL experience a plus)
  • Enjoys solving problems and prefers analytical methods
  • Strong communicator and flexible team player
  • Thrives in a customer-focused environment
  • Easily able to grasp and retain new knowledge
  • Extremely thorough and detail-oriented in both communication and analysis
  • Must be able to work in a fast-paced environment and demonstrate the ability to effectively manage multiple tasks simultaneously

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Job Particulars

Job TypeApprenticeship
Hiring Process Face to Face Interview

About Company

Lucid
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Lucid recruiting Technical Analyst Experienced(0 to 3 Years) candidates candidates nearby Gurgaon,.Lucid vacancies for Technical Analyst is recruited through Written-test, Face to Face Interview etc.
Lucid Company recruits a lot of Experienced(0 to 3 Years) candidates candidates every year based on the skills . The candidates with BBA/BBM, BE/B.Tech, Other Course are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Gurgaon, can apply for Technical Analyst position in Lucid. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Lucid recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Lucid and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Lucid and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Lucid and near your city and get a secured career.