Technical Associate

R-Logic Technology Services India Pvt Ltd
2,00,000 - 2,50,000 Per Year
Posted on 14 Jun 19
Job DescriptionLast Date 13 Aug 19
  • Handle daily technical support activities on desktop support L1, L2
  • Setup desktop computers and peripherals and test network connections
  • Install and troubleshoot various operating systems available
  • Install and test desktop software applications
  • Install and troubleshoot printers
  • Maintain and troubleshoot mailbox
  • Research for unknown and unlikely issues before escalating
  • Take regular backups
  • Test computers regularly to ensure proper functioning
  • Train end users on usage of computer hardware and software
  • Any other issues reported by the users
  • If the issue is not resolved, forward the query to the relevant team for further action
  • Interact with users on desktop problems and their resolution.
Job Role

Job Type

Interview Type

Face to Face Interview

Company Description
R-logic is a leading IT Hardware and consumer electronic service provider for global MNCs on repair and end to end reverse logistics solutions with inventory management in worldwide.
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