Genpact jobs - Technical Associate

Technical Associate

Genpact
experience 0 to3 Years
salary Salary not disclosed
Posted: 5 Years ago
Applications:
Openings: 1

Job Description

Inviting applications for the role of Technical Associate \u2013 L1.5 Support 

Minimum Qualifications

Minimum of a Bachelor's degree in related field Preferably in Computer Science, Information Systems, or related field.

Preferred Qualification

Customer management, Team management, Good Interpersonal and Communication skills, Detail Oriented, Problem solving and Analytical ability, Reasoning skills, Work Under Stress in multiple time zones.

Must have a technology and service desk background Multitasking skills. Confirmed work experience as operations supervisor In-depth knowledge of performance metrics Experience/understanding of ITIL methodology

Preferred Skills

Proven work experience as a team leader or supervisor In-depth knowledge of performance metrics Niche know how on Databases, Windows, Network, Active Directory, Virtualization Customer facing experience

Skills: Technical Associate \u2013 L1.5 - Remote Support
Experience: 0.00-50.00 Years

Job Particulars

Role  BPO / Customer care
Who can apply Freshers and Experienced (0 to3 Years )
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 449099
State Haryana
Country India

About Company

Genpact
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