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Technical Associates

Vision Call Services Pvt. Ltd.
Experience : 1 Years
Location : Kolkata
Job Role : Others
Posted on 01 Aug 19
Job DescriptionLast Date 30 Sep 19
Technical Associates

Job responsibilities:

  • Take inbound calls (US) associated with computers
  • Engagement of customers telephonically to know about the computer related issues
  • Proper address of customer’s issues with windows laptops and MAC devices
  • Troubleshooting the issues instantly related to error codes or black screen

You are an eligible candidate for the post if:

  • You have 1 year of experience in International Outbound / Inbound tech process
  • Experience to take payments and pitch the plan with closing of a sale
  • Knowledge of troubleshooting technical issues related to computer, printer, broadband, Router, antivirus, Email issues, MAC etc
  • Experience in taking PPC Calls
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Vision Call Services (VCS) is a professional hub specialized in offering unrivaled IT, BPO and KPO outsourcing services. With the core aim to enhance businesses, abolish geographical barriers, bridge the gap between customers and businesses, Vision Call Service was founded on 15th Feb 2011. Skilled agents, tireless work, and extreme patience have helped us to earn its stripes with uncountable satisfied customers. We have worked with numerous clients and offered satisfying outcome which is how we have earned a distinguished place of being the leading name in this industry.