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Technical Consultant

For a client of TeamLease Services Ltd
2 to 5 Years
Posted on 21 Feb 19
Job DescriptionLast Date 22 Apr 19

Handling operations to maintain the stability of ILL/ EBB/ P2P/ LM (TCL/AIRTEL/other BSO) clients

across PAN INDIA location.

 Providing technical support/resolution to client by taking required logs via remote or by assigning

engineers at client end for service related issue (outlook/Port blocking/website/performance

related).

Configuring/troubleshooting on NB5/ PB5/ PS5/ LigoWave/ Cambium radios, MROTEK/ D-link/ Tp-

link and RTS switches.

 Troubleshooting on Aggregation / POP - L3/l2 Cisco switches and Core ASR9k routers, clearing CRC,

checking client policy/ IP details / POP utilization, client utilization, VLAN Tagging on client end

radios / switches.

 L3 break for ILL and VC testing for LM clients Tata/ Airtel on POP.

 Monitoring and maintaining uptime of Hotel solution clients by coordinating with engineer

deployed at site.

 Troubleshooting on Switches/ AP/ CPE Wi-Fi enabled Hotels by MSC/ MSG/ 24online portals

provided at client premises and creation of coupons as per client requirement.

 Responsible for monitoring/ ensuring uptime/ maintaining downtime reports for prestigious clients

(IBIS/ Amazon- 25 sites across PAN cities) and attend monthly meeting for outages.

Job Role

Job Type

Interview Type

Company Description
TeamLease Services established in 2002, is one of India's leading human resource service companies in the organized segment. A Fortune 500 company listed on both NSE & BSE markets, with eight offices and 1400 clients across the country. The company at present has about 100,000+ live associates/ trainees spread across the country and have till date given employment to 1.5+ million people with an aim to hire millions more.
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