Mandatory Skills :-
Excellent Communication Skills-
Background in English or Journalism-
Knowledge of Latest SEO trends-
Proven expertise in creating engaging content for the web and growing a social audience-
Past experience writing content for IT companiesGood to have Skills :-
Graduate in English/ journalismObjectives of this Role :-
Develop comprehensive documentation that meets organizational standards-
Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content-
Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success-
Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications-
Evaluate current content and develop innovative approaches for improvementCore Responsibility Areas:-
Research, outline, write and edit new and existing content, working closely with various departments to understand project requirements-
Independently gather information from subject matter experts to develop, organize and write procedure manuals, technical specifications, and process documentation-
Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage-
Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration-
Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation-
Study product samples and talk with product designers and developers-
Work with technical staff to make products and instructions easier to use-
Write or revise supporting content for products-
Edit material prepared by other writers or staff-
Select appropriate media, such as manuals or videos, for message or audience-
Standardize content across platforms and media