LATS Solutions pvt. Ltd jobs - Technical Services Engineer

Technical Services Engineer

LATS Solutions pvt. Ltd
experience Fresher
salary 12,000 - 15,000 Per Month
qualification
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Posted: 2 Months ago
Views: 0
Applications: 0
Openings: 1

Job Description

This is a full time role in engineer technical Services. Responsible for providing technical Support.
Troubleshooting, and analytical skills. 
Should be able to interact with customers.
Qualifications: BE / Dip in electrical Electronics and communication
Good communication skill
Freshers Or experienced
Ability to draft and design

Responsibilities:
Answer full range of technical sales support questions (products, process, or industry).
Interface with customers to provide product information and instructions.
Provide backup support to other technicians.
Prepare and send work orders for processing weekly payroll time reports.
Assist in keeping up with shop tools and their condition.
Oversee project-based Alpha testing of new products and modified products when required.
Review technician reports daily for accuracy, appropriate detail, and completion.
Maintain documentation for internal cataloging procedures and local standards.
Assist dealer, direct or end user service personnel in troubleshooting and diagnosing technical parts issues.
Provide specifications according to which the solution is defined, managed, and delivered.
Collaborate with product, engineering and other technical stakeholders on delivery of key solutions for the customer.
Deliver training to individuals or groups of customers and/or employees.
Resolve inquiries from library staff regarding bibliographic records and holdings.
Assist dealers and end-users with parts lookup and machine troubleshooting.
Conduct system training for client administrators and developers when applicable.
This supervisor must also interface extensively with all internal departments and work collaboratively to satisfy customer needs in balance with Inovonics' internal goals and objectives.
Advocate and evangelize 'best practice' approaches to client set ups to ensure long term success and value for clients.
Ensure implementations meet client specific missions and solve core challenges around effective, efficient and engage communications
Stay up-to-date on the latest process and IT advancements to automate and modernize systems.
Effectively communicate your insights and plans to cross-functional team members.
Assess the needs of each client. Recommend and document solutions.
Demonstrate and ensure timely and thorough communication of strategy, deliverable status, and results.



Job Particulars

Role Engineer
EducationDiploma, BE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1495858
Job Category Core Technical
Locality Address Ambattur , Anna Nagar, Kodambakkam , Mogappair
StateTamil Nadu
Country India

About Company

LATS Solutions pvt. Ltd
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