Black And White Business Solutions jobs - Technical Support Analyst/Process Associate

Technical Support Analyst/Process Associate

Black And White Business Solutions
experience Fresher
salary 12,000 - 30,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 3
Openings: 50

Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Candidates Currently located in Bangalore only can apply.

Designation: Technical Support Analyst /Sr. Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support

HUGE HIRING! Immediate Joining

Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA/Bcom /MCA /MTech / Freshers / Experience can appear for Multiple MNC BPO's , Free placement @ Black and White Business Solutions Pvt Ltd

Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Sal: Fresher 15k to 20k
Experience: up to - 32k

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Rotational Shifts

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Hospital Billing / Physician billing

JOB Role :

Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id605718
Locality Address Bannerghatta Road , Bommanahalli, BTM , CV Raman Nagar , Whitefield
StateKarnataka
Country India

About Company

Black and White Business Solutions
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