Black And White Business Solutions jobs - Technical Support Analyst/Sr.Technical Support Associate

Technical Support Analyst/Sr.Technical Support Associate

Black And White Business Solutions
location
Bangalore(Bannerghatta Road,Bellandur,Bommanahalli,Marathahalli,Old Airport Road)
experience 1 Year
salary 15,000 - 30,000 Per Month
qualification
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Posted: 2 Months ago
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Job Description

Dear Candidate,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Spot OFFER in a Day Interview process Walk-in at Black and White Business Solutions Pvt Ltd @ Indiranagar

Any Graduate B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech with 1-year BPO Experience can appear for Multiple MNC BPO's, Free placement @ Black and White Business Solutions Pvt Ltd

Shift : Rotational Shifts / UK / US

Experience: Experience

Sal: up-to 4.5lpa

Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts

Designation: Technical Support Analyst /Sr.Technical Support Associate/ Process Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support / QA (Quality Adviser)

Technical :

Troubleshooting/Command for IP /Adobe Photoshop/ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

JOB Role :

  • Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
  • Provide World Class Customer Service.
  • End to Transaction of Reports.
  • Need to maintain Accuracy in Reports.
  • Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
  • Excellent verbal and written communication skills
  • Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
  • Perform problem cause analysis
  • Resolve customer queries and achieve customer delight.
  • Ability to Identify Opportunity and Implement Process Improvements

Has technical experience and skills in the areas of problem determination, creativity and analysis.

Required Candidate profile

One day interview process - Fresher / Experienced can apply

Desired Candidate Profile

* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2, 10+3.
* Should be flexible with rotational shift.

*PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*


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Job Particulars

Job TypeFull Time
Hiring Process Face to Face Interview

About Company

Black And White Business Solutions
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Black And White Business Solutions recruiting Technical Support Analyst/Sr.Technical Support Associate Experienced(1 Year) candidates candidates nearby Bangalore,.Black And White Business Solutions vacancies for Technical Support Analyst/Sr.Technical Support Associate is recruited through Written-test, Face to Face Interview etc.
Black And White Business Solutions Company recruits a lot of Experienced(1 Year) candidates candidates every year based on the skills . The candidates with BBA/BBM, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, Any Graduate are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Bangalore, can apply for Technical Support Analyst/Sr.Technical Support Associate position in Black And White Business Solutions. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Black And White Business Solutions recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of Black And White Business Solutions and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Black And White Business Solutions and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Black And White Business Solutions and near your city and get a secured career.