Greeting from Black and White Business Solutions Pvt Ltd..!!
Spot OFFER in a Day Interview process Walk-in at Black and White Business Solutions Pvt Ltd @ Indiranagar
Graduate Diploma / B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech /
Freshers / Experience can appear for Multiple MNC BPO's , Free
placement @ Black and White Business Solutions Pvt Ltd
Shifts : UK / US / Australian Shift / Pilot Process / Graveyard Shift / Day Shift / Rotational Shifts
: Technical Support Analyst /Sr.Technical Support Associate/ Process
Associate/ Sr Process Associate/ Customer Support/ Sr Customer Support /
QA (Quality Adviser)
shooting/Command for IP Address/Adobe Photoshop / ticketing tool /
RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/
Office 365 /Control panel/ internet setting
/ Insurance / E Commerce / Telecom / Airline ticketing / Medical
Billing / AR Calling / Accounts / Hospital Billing / Physician billing
JOB Role :
- Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
- Provide World Class Customer Service.
- End to Transaction of Reports.
- Need to maintain Accuracy in Reports.
- Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
- Excellent verbal and written communication skills
Voice support to Internal and External End Users. The job will require
you to handle inbound calls / emails / chats regarding technical
issues for end users.
- Perform problem cause analysis
- Resolve customer queries and achieve customer delight.
- Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Required Candidate profile
One day interview process - Fresher / Experienced can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2 , 10+3.
* Should be flexible with rotational shift.
*DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S