Technical Support Associate/Service Desk/IT Help Desk jobs in Bangalore at Black And White Business Solutions

Dear Candidate's,

Greeting from Black and White Business Solutions Pvt Ltd..!!

Huge Openings with TOP BPO Multinational Companies for Technical Support Associate / Service Desk / IT Help Desk

Telecom / Mobility process

B.E/B.Tech / B.Sc / BCA / BBA /MCA /MTech / Diploma Freshers / Experience can appear for Multiple MNC BPO's, Free placement @ Black and White Business Solutions Pvt Ltd

Technical Support: Voice / Semi Voice / Non-Voice Process

Technical Trouble Shooting

Hardware and Networking

IT Help Desk

Desktop Support

Technical Chat / Email Support

IT Trouble Shooting

Technical Skills :

Trouble shooting/Command for IP Adress/RAM/ROM/Networking - LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting/Active directory/Hardware /installation/ Microsoft/ Mac /Apple

Designation :

Technical Support Analyst / Associate / Sr. Associate / Service Desk / IT Help Desk / Process Associate / Sr.Process Associate

Roles :

Handle technical support questions via our ticketing system.
Help customers set up their website Help transfer customer accounts from other providers.
Help customers with script and software upgrades Help and repair infected and compromised accounts.
Handle server monitoring tickets and repair systems in
event of failures. Help build and configure new servers

Keep track of request and make sure they are implemented as planned

Participate in incident handling concerning technical issues/server issues through chat support

Microsoft environment knowledge

Have some level of technical understanding of the products building up a desktop service
Domain, Hosting management, Server Management- disk space, server usage management, backups, configuration, renewals, L1 Tech support
Basic Troubleshooting, Monitoring, Backup
Doing Email configuration-Outlook, Zoho and GSuite

Skills Required :

Should be flexible with rotational Shifts

Graduates / PUC / Diploma fresher or Experience can apply

Benefits :

Day / Rotational Shifts

Salary - up to 4.5lpa

Unlimited incentive Structure

No registration Fees(Free placement).

Documents Required: Fresher :

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Cad ID

Experience :

Previous Companies Offer letter / relieving letter / one-month payslips

10th / 12th / Graduation all semester Marks card

Aadhar Card ID proof

Pan Cad ID

Spot offers !!

*PLEASE DO REFER YOUR FRIENDS

Incorporated in 2006, Black and White Business solutions Pvt Ltd has gradually developed today into a leading provider of manpower for some of the fortune 500 companies for their junior/ middle / senior and executive requirements. At Black and White Business Solutions, our sole job is to find individuals who are driven to succeed, and match them with companies that know how to reward success.Considered one of the top recruitment firms in Bangalore. We are the pioneer of organized recruitment services in India. Over the years we have played the role as preferred recruitment partners to multinationals and leading Indian businesses which enabled us to emerge as the leading recruitment brand nationally. We follow 360 degree holistic view of a candidates qualification, experience and most important personality traits. We boast on the fact that we and have helped careers of over thousands of professionals through our work. Devoted to both clients and candidates, we power the world of work