Black And White Business Solutions Pvt Ltd jobs - Technical Support Engineer / International BPO

Technical Support Engineer / International BPO

Black And White Business Solutions Pvt Ltd
experience Fresher
salary 15,000 - 32,000 Per Month
qualification
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Posted: 4 Years ago
Views: 8
Applications: 0
Openings: 25

Job Description

Hi Dear Aspirant,
  • Walk-in drive  for Technical and Customer Support for BPO / MNC for all the junior & Senior positions
Designation:
  • 1Customer support
  • Technical Engineer
Responsibilities
  • Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
  • Customer support engineer - L1 -  L2
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example, the rollout of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of the change management process.
Technical Requirements
  • Phone support experience necessary.
  • Technical Service desk or technical call centre experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview
  • Call HR - Jayashree -
  • Email -  forward the mail to all your friends who fit the criteria. 
  • Please do refer your friends.
Venue
  • Black & White Business Solutions
  • #721, 2nd floor, CMH Road
  • Indiranagar, blore-38
  • Landmark: OPP MK Retail, Next to Andhra Bank.
  • Above AMAARAA showroom.
  • Land Mark: Next to Andhra bank or Opposite to MK Retail.
  •  find in google map
  • Please carry 2 copies of resume with all the educational documents photocopies and Aadhar card.
  • PLEASE DO REFER YOUR FRIENDS

Job Particulars

Role Others
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id169267
Job Category Others
StateKarnataka
Country India

About Company

Black and white Business solutions
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