Technical Support Engineer / International BPO

Black And White Business Solutions Pvt Ltd
Experience : Freshers
Location : Bangalore
Monthly Salary : Rs. 15,000 - Rs. 32,000
Job Role : Others
Posted on 15 Jul 19
Job DescriptionLast Date 13 Sep 19
Hi Dear Aspirant,
  • Walk-in drive  for Technical and Customer Support for BPO / MNC for all the junior & Senior positions
Designation:
  • 1Customer support
  • Technical Engineer
Responsibilities
  • Technical support engineer - L1 - Skills - Tech knowledge. H/W & N/W.
  • Customer support engineer - L1 -  L2
  • Coordinate desktop changes to avoid deployment collisions.
  • Prepare requests for rollout
  • Prioritize change requests
  • Create rollout plans for changes requests
  • Coordinate the implementation process
  • Keep track of request and make sure they are implemented as planned
  • Participate in incident handling concerning desktop changes.
  • Participate in projects concerning bigger desktop changes, for example, the rollout of new antivirus.
  • Microsoft environment knowledge (desktop & server).
  • Have some level of technical understanding of the products building up a desktop service.
  • Experience from the desktop environment.
  • Understanding and experience of the change management process.
Technical Requirements
  • Phone support experience necessary.
  • Technical Service desk or technical call centre experience is necessary.
  • Disciplined, systematic problem-solving skills required.
  • Windows Operating systems
  • Clients: Windows7, Windows Vista, Windows XP, Windows 2000
  • Servers: Windows 2000, Windows 2003, Windows 2008
To be scheduled for Interview
  • Call HR - Jayashree -
  • Email -  forward the mail to all your friends who fit the criteria. 
  • Please do refer your friends.
Venue
  • Black & White Business Solutions
  • #721, 2nd floor, CMH Road
  • Indiranagar, blore-38
  • Landmark: OPP MK Retail, Next to Andhra Bank.
  • Above AMAARAA showroom.
  • Land Mark: Next to Andhra bank or Opposite to MK Retail.
  •  find in google map
  • Please carry 2 copies of resume with all the educational documents photocopies and Aadhar card.
  • PLEASE DO REFER YOUR FRIENDS
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
Black and white Business solutions
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