Talend jobs - Technical Support Engineer Java

Technical Support Engineer Java

Talend
experience 2 to 3 Years
salary Salary not disclosed
qualification
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Posted: 3 Years ago
Views: 1
Applications: 0
Openings: 1

Job Description

Technical Support Engineer (Java, BigData)
Talend
2 - 5 years
Bengaluru

  • Shift Timings - APAC hours - 6:30 am IST onwards / EMEA hours 12:30 PM/1:30 PM IST onwards depending on Day Light Savings Time / General shift (IST)
  • Provide expert - level technical support via phone and web to Talend Customers.
  • Manage and resolve support cases with a high degree of technical complexity.
  • Exhibit leadership through personal responsibility, accountability and teamwork.
  • Respond to customer - reported issues in a timely manner, per service level agreements
  • Communicate progress of resolution/status in a timely fashion, per service level agreements
  • Manage escalations and expectations, for both customers and internal staff
  • Coordinate across numerous departments while driving issues to resolution
  • Identify situations where professional services may be warranted
  • Follow established support processes and procedures
  • Identify improvements for exceptional customer experiences
  • Work effectively and manage your queue with minimal supervision

What you will need to qualify:

  • A Bachelor s degree in Computing (or equivalent)
  • 3 - 5 years of relevant technical support experience required, with at least 2 years of Customer support exposure
  • A 100% focus on customer success
  • Great communication skills, written and verbal
  • Solid understanding of client/server, networking, and Internet technology fundamentals is required: firewalls, web servers, web proxy servers, etc.
  • Academic or comparable experience with an object - oriented programming languages required.
  • Hands - on experience with Java or scripting experience is a plus.
  • Experience troubleshooting or debugging on Linux or Windows is required.
  • Working knowledge of a SQL - based Database is required. General knowledge of the database market (e.g. RDBMS and NoSQL) is a plus
  • Knowledge of XML, preferably experience using server - to - server web services (SOAP)
  • Understanding Hadoop and the cloud ecosystem is a plus
  • Experience with JIRA or Salesforce is a plus
  • An action - oriented attitude, with strong organizational, analytical and problem - solving skills
  • The ability to learn fast, and to be highly adaptable
  • Be a dependable, motivated, self - starter, with the ability to work independently when required

Preferred Skills:

  • Experience troubleshooting issues on Webservers/Application Servers (Apache Tomcat, JBoss, IBM WebSphere/Weblogic Platform)
  • Versioning Control software (Apache Subversion, Visual SVN or Git)
  • Working knowledge of web service concepts and familiarity with SOAP, REST, WSDL, CXF, Camel and JMS
  • Installation and troubleshooting experience on Hortonworks/Cloudera clusters, HDInsight, EMR & Azure
  • Experience troubleshooting issues on Mac OS.

Job Particulars

Role Others
Who can applyExperienced (2 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id356082
Job Category Others
StateKarnataka
Country India

About Company

Talend recruiting Technical Support Engineer Java Experienced(2 to 3 Years) candidates candidates nearby Bangalore,.Talend vacancies for Technical Support Engineer Java is recruited through Written-test, Face to Face Interview etc.
Talend Company recruits a lot of Experienced(2 to 3 Years) candidates candidates every year based on the skills. The candidates with BE/B.Tech, ME/M.Tech are selected to full fill the vacancies in Others job field. The candidates nearby Bangalore, can apply for Technical Support Engineer Java position in Talend. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Talend recruitment, candidates are mostly chosen for the department of Others . To learn more about the current jobs and other details, it is better to go through official site of Talend and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Talend and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Talend and near your city and get a secured career.
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