Black And White Business Solutions Pvt Ltd jobs - Technical Support Engineer

Hi 
Greetings from Black and White Business Solutions
Job Summary

• Customer Support - International Voice / Non Voice Process, Banking Process, AR Caller, Medical Billing, Finance and Accounts, Sales and Marketing, Chat Support, Email Support.
  
• Technical Support - Hardware and Networking, Technical Engineer, Social Media, Desktop Support. IT Help Desk, Server Support, Technical Trouble Shooting
  
• Sal - Fresher : 20K + inc
  
• Experience : 32000 + inc 
  

Responsibilities and Duties

• The primary responsibility is to attend inbound calls for customer support from the existing customers
  
• Resolve the quires of the Customers, in case there are any issues, escalate the same to the higher officials in the team/company
  
• Create reports on the work done and submit it to the team lead/manager
  
• Required Experience, Skills and Qualifications
  
• Any Graduate/Undergraduate
  
• Freshers can apply 
  
• Grads or Undergrads with minimum 6 months of bpo Experience
  
• Good communication in English 
  

Benefits

• Extensive training would be provided for the candidates on the process
  
• Good career path to become a team lead/Manager and mentoring for the same would be provided
  
• Cabs provided
  
• Performance incentives