ARA Resources Pvt Ltd jobs - Technical Support Engineer

Technical Support Engineer

ARA Resources Pvt Ltd
experience Fresher
salary 2,50,000 - 2,90,000 Per Month
qualification
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Posted: 2 Years ago
Views: 1
Applications: 4
Openings: 25

Job Description

Eligibility Criteria · Any bachelor degree (completed or completing within 6months) with relevant experience.
Good command over English (Spoken/Written) ·

Basic computer hardware knowledge 

Responsibilities The tasks of these Engineers could include one or more of the following: Must possess the zeal to demonstrate Customer First culture in every interaction ·
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone · 
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue.
Knowledge and skills: · Active demonstration of Self-Time and Task Management. · High Levels demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
· Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues ·
 Should have excellent CRM skills, Email/Chat Etiquettes, Customer First mindset is required · A+ , N+, MCSA, MCSE Technical certifications would be added advantage 

Job Particulars

EducationBE/B.Tech
Who can applyFreshers
Hiring Process Face to Face Interview, Written-test, Telephonic Interview
Employment TypeFull Time
Job Id607944
Job Category Tech Support
Locality Address Whitefield
StateKarnataka
Country India

About Company

We are a niche hiring firm based out of Pune. This position is for a ITES client with office in Bengaluru. 
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