Ceequence Technologies jobs - Technical Support Engineer

Technical Support Engineer

Ceequence Technologies
experience 3 to 4 Years
salary Salary not disclosed
qualification
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Posted: 1 Month ago
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Job Description

Hiring for Tech Support Engineer ( SQL Database)

Exp : 3- 5 yrs

Edu : BE/B.Tech

Work Location : Mahadevapura

Timings : 5:30 pm - 3:30 am

Job Requirements
  • Exp in SQL Databases & basic network configuration, Complex problem-solving.
  • Ability to diagnose & address application issues.
  • Provide support to customers through online remote sharing sessions, email, phone and chat mediums.
  • Contribute to the effective and efficient handling of all levels of technical support cases from basic user questions to issues requiring more in-depth technical and problem-solving skills.
  • Follow standard procedures for the proper escalation of unresolved issues to the appropriate internal team.
  • Should be able to write technical help documents regarding the company's in-house software testing product.
  • Provide prompt and accurate feedback to customers.
  • Interact with various internal teams such as engineering and facilitate communication between customers and other teams.
  • Escalate issues within the desired timeframe (Escalation SLAs) to the seniors.
  • Provide reliable, ongoing communication to customers, managing expectations around delivery, resulting in strong, positive relationships with our customers.

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Job Particulars

Role Engineer
Job TypeInternship / Projects
Hiring Process Face to Face Interview

About Company

Ceequence Technologies
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Ceequence Technologies recruiting Technical Support Engineer Experienced(3 to 4 Years) candidates candidates nearby Bangalore,.Ceequence Technologies vacancies for Technical Support Engineer is recruited through Written-test, Face to Face Interview etc.
Ceequence Technologies Company recruits a lot of Experienced(3 to 4 Years) candidates candidates every year based on the skills . The candidates with Diploma, BCA, BE/B.Tech, BSc, MCA, ME/M.Tech, MSc, PG Diploma are selected to full fill the vacancies in Engineer job field. The candidates nearby Bangalore, can apply for Technical Support Engineer position in Ceequence Technologies. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Ceequence Technologies recruitment, candidates are mostly chosen for the department of Engineer . To learn more about the current jobs and other details, it is better to go through official site of Ceequence Technologies and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of Ceequence Technologies and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Ceequence Technologies and near your city and get a secured career.