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Technical Support Engineer

Cognisive Corporate Solutions Private Limites
0 to 4 Years
3,00,000 - 6,00,000 Per Year
Posted on 14 May 19
Job DescriptionLast Date 22 May 19
  • TSE will be responsible to provide chat and voice support to our international clients in US, Canada and UK. 
  • TSEs should have the ability to handle multiple chats simultaneously.  
  • Responsible to provide timely and effective resolutions to our clients on basic to complex technical support queries via chat and calls 
  • Responsible for responding to customers in an efficient and professional manner 
  • Handles and resolves technical queries; identifies and escalates accordingly 
  • Meets expectations regarding productivity as defined by the processor manager 
  • Escalates necessary cases to the right level within the defined LOB (Line Of Business)  Ensures compliance with all company and departmental policies, procedures, and Guidelines 

Job Type

Interview Type

Face to Face Interview

Company Description
Hello,Greetings from Cognisive..!!We are Hiring for Top MNC's for Bangalore Location.
If any interested drop your resume on the below given email id as us on:
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