Cubestack Solutions Pvt Ltd jobs - Technical Support Engineer

Technical Support Engineer

Cubestack Solutions Pvt Ltd
experience 0.5 Years
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 10
Applications: 1
Openings: 2

Job Description

We are looking for candidates who are self-starter ready to work in a startup environment. We have a worldwide installation of IOT product, we are looking for a Technical Support Engineer to provide offsite email support and need-based voice support. You will be working closely with the management team and help create process efficiency. Exposure to basic software development would be a plus.  
Job responsibilities are:   
  • Providing technical support
  • Analyzing client issue and resolving 
  • Escalation to the development team
  • Setup processed 
  • email technical support and need-based voice support 
Key requirements:
  • minimum of 6 months of working experience in the technology area
  • Good verbal and written communication skills
  • Great interpersonal and communication skills.
  • Understanding of networks and OS 
  • Understanding of Unix/Linux environment
  • Exposure to HTML CSS 
  • Development experience in any technology and International customer support is plus 

Job Particulars

Role Engineer
EducationBE/B.Tech, BSc, MCA, MS, MSc
Who can applyExperienced (0.5 Years)
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id183775
Job Category Core Technical
Locality Address Electronic City
StateKarnataka
Country India

About Company

Fibotalk is founded by successful serial entrepreneurs. It is a Saas tool that provides businesses with chat platform and Bots. We are pioneers in Live-Chat, integrations with all major chat platforms and AI driven Bots.

Fibotalk cloud application enables startups to big enterprises in managing customer communication.

Fibotalk has an Artificial Intelligence (AI) platform to build Conversational bots and create customer communication interfaces for businesses big and small. Bots are an auto response system that evaluates user input using AI and responds. Some platforms supported at present are Facebook messenger, Viber, Twitter, Telegram and websites. 

Fibotalk is proud to have over 100 global brands across the world as its customers and we are aggressively expanding.

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