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Processware Systems jobs - Technical Support Engineer

Technical Support Engineer

Processware Systems
location
Bangalore
experience 1 to 2 Years
salary Salary not disclosed
qualification
Diploma, BCA, BE/B.Tech, BSc
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Posted: 1 Year ago
Views: 1
Applications: 0
Openings: 1

Job Description

Job Description:

1.  Having knowledge of customer support/management and the banking domain would be an added advantage.

Responsibilities:

A professional approach in answering calls and providing information about products and services, taking input on issues and their redress.
We are maintaining records of transactions and interactions.
Appropriate and timely follow-ups wherever required.
Escalate unresolved queries to the development team at Bangalore

Required Skill Set:

· Experience: Fresher or having 1-2 years of experience

· Qualification : BCA, BSC (CS),BE ( E&C ,CS, , IS),Diploma (BE (CS, ,E&C , IS))

· Functional Area: IT Software (Banking)

· Employment Type: Permanent

· Location: Bellary/Bangalore/Hospet

· Technology: SQL Server

· Mandatory languages: English, Kannada, and Telugu( for the Bellary region)

    Job Particulars

    Role BPO / Customer care
    EducationDiploma, BCA, BE/B.Tech, BSc
    Who can applyExperienced (1 to 2 Years)
    Hiring Process Face to Face Interview, Written-test
    Employment TypeFull Time
    Job Id826383
    Job Category Diploma , Tech Support
    StateKarnataka
    Country India

    About Company

    Processware Systems
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