Title: Technical Support Engineer
Work Location: Bangalore
Shift Timings: Rotational Shifts for Global/ Day Shift for India
Transportation: 2 way Provided by Company.
Languages Required: Excellent English or English and Hindi.
Qualification: Graduation is mandatory.
Job Duties:
1. Should able to handle the calls.
2. Should able to handle the critical Situations of Customers or Client for trouble shooting.
3. should have knowledge in hardware and networking concepts.
4. Excellent customer handling issues.
5. Good problem-solving skills.
6. Good communication skills.
7. Customer relationship management, Should be able to interact with global, Ready to accept Inbound and out bound process
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