CSS Corp jobs - Technical Support Engineer

Technical Support Engineer

CSS Corp
experience 0.5 to 3 Years
salary Salary not disclosed
qualification
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Posted: 4 Years ago
Views: 0
Applications: 0
Openings: 1

Job Description

Technical Support Engineer

Designation: Engineer

Qualification: Engineering Graduates / Arts & Science Graduates / Post-Graduates (No Backlogs)

Tech-Skills: Fundamentals of Networking, Computer Hardware, Operating Systems, ISP & Router installation.

Soft Skills: Good Communication Skills, Good Comprehension and Conversational Skills

Experience: 6 Months – 3 Years.

Requisites:
  • Good at Customer Interaction and Listening Skills
  • A Good Team Player
  • Willing to take initiative to resolve issues.
  • Prior experience with International Voice Customer support / Technical support would be an added advantage.

Job Responsibility:
  • The person would be responsible for handling customer calls and troubleshooting technical issues related to operating systems / Routers / Modems & ISP related issues.

Work Time: US Time Zones (Night Shifts)

Job Particulars

EducationBA, BE/B.Tech
Who can applyExperienced (0.5 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id219643
StateTamil Nadu
Country India

About Company

CSS Corp offers holistic IT and Tech Support services right from customer acquisition to contact center management to IT operations to Infrastructure Modernization. We help clients enhance customer engagements, increase predictability and maximize revenue across the value chain. As a best tech support service company, we are trying to break the stereotypes in services industry through focused adoption and implementation of digital that would help our clients build better customer intimacy and non-liner revenue models. We constantly work with our customers in TMT, Retail and CPG sectors to understand their emerging business problems and help them simplify their engagement models by embedding resilience into business processes.
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