Technical Support Engineer

JOBS EXPERT
Experience : Freshers
Education : BCA, BE/B.Tech
Location : Gurgaon, Pune
Per Month: Rs. 25,000 - Rs. 45,000
Posted on 03 Jan 20
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Job DescriptionLast Date 03 Mar 20
Job Description: - Inbound / Outbound Technical Support.

Interface with Customers via Inbound or Outbound calls or the Internet for the purpose of resolving routine problems with products or services like enterprise servers / cloud computing.

Roles & Responsibilities:
o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.

Candidate Profile-
o Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.o Btech, BCA, MCA, Freshers are also eligible.
o Salary upto 5.8 LPA
o Excellent verbal skills in English Language.
o SERVER knowledge is must.
o Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
o Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
o Flexible with 24/7 Environment.
Simmi ,
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
A leading Recruitment firm based in Delhi
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