WKA Tech India jobs - Technical Support Engineer

Technical Support Engineer

WKA Tech India
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 2 Years ago
Views: 0
Applications: 7
Openings: 7

Job Description

Roles and Responsibilities

  • Execute daily and weekly data analysis reports for customers
  • Take ownership of customer issues reported and see problems through to resolution
  • Study, diagnose, troubleshoot, and recognize solutions to solve customer issues
  • Follow standard methods for proper escalation of unsolved issues to the appropriate internal teams
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles

Desired Candidate Profile

  • Bachelors degree in Information Technology, Computer Science or equivalent
  • Good knowledge of SQL and Excel. (SQL joins, Subquery, Constraints, Excel)
  • Good problem-solving skills
  • Good written and verbal communication skills
  • Willing to work in rotational shifts (24/7)

Job Particulars

EducationBCA
Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id653235
Locality Address Alwal , Gachibowli , Hyderabad-Others
StateTelangana, Haryana, Jharkhand
Country India

About Company

DEAR ALL, A VERY NICE AND WARM WELCOME TO YOU ALL. Our organization is an assembly of hardworking, experience, dynamic and dedicated professional working to provide quality and superior business solutions. We strongly stand to mediate between the jobs creators and the job seekers.
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