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Job DescriptionLast Date 12 Apr 19
Job Summary:
  • We are looking for candidates with good communication and programming skills who will interact with customers in overseas and resolve their issues in the products we have installed. 
  • The candidate needs to work on rotational shifts and interact with customers in clear and concise communication.
  • Interested candidates can send their CV for further processing. [Written, Face to Face and HR rounds].
  • We generally take a week to ten days complete the recruitment process for the shortlisted candidates.
Responsibilities & Duties:
  • Handling Customer Calls (Answering, followup, responses through Ticketing system, email and Phone calls).
  • Resolving customer issues.
  • Review the source code for finding bugs and fixes.
  • Minor database and data fixes.
  • Software installations and releases via remoting
Skills & Qualification:
  • Bachelors or Masters with Computer Background (BE/ B.Tech/ MCA/ M.Sc/ M.Tech).
  • Good Communication Skills (Written with good grammar and Vocabulary, Verbal with good pronunciation and clarity).
  • Good understanding of Computer systems and Programming.
  • Good to know Western Culture.
  • Good to have some client interaction experience but not mandatory.
  • Who wants long term association
Benefits:
  • Salary -  INR 1,80,000 to INR 2,00,000.00 Per year.ESI, Health insurance and Flexible Leave policy.
  • Full Time job.
  • Hand on work with International clients.
  • Training's that can enhance the skills set.

Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview

Company Description
Wildgrube Software Private Limited (WSPL) is a wholly owned subsidiary of MIMICS, Inc. having offices in USA (Portland and Albuquerque) is a 35+ Years company in USA having wide range of Financial products installed to several customers across the world including fortune 500 customers. 
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