Diya Systems Mangalore jobs - Technical Support Engineer

Technical Support- Non voice/ Voice:

JD:

• Troubleshoot a variety of technical and non-technical issues that customers experience with their web hosting plans and services.
  
• Provide technical support for level-one escalation issues via the help desk.
  
• Should multitask and meet specific goals set by supervisors and the management.
  

Eligibility Criteria:

• Excellent written and verbal communication skills in the English language.
  
• Ability to work well with a team in a fast-paced, constantly changing environment and follow instructions from supervisors and senior colleagues.
  
• Outstanding customer service skills and a dedication to provide a great customer service experience.
  
• Reliable to work in rotational shifts and to complete work as per expectations.
  
• Ability to multitask and meet specific goals set by supervisors and management.