ModGen Solutions Pvt .Ltd jobs - Technical Support Engineer

·   Ability to install and troubleshoot all Microsoft windows systems currently used. (XP, Win7, Win8, Win 10) 

·   Ability to install and troubleshoot all types of PC hardware, branded and assembled.  Ability to hook-up         and troubleshoot Internet connectivity on PCs/ Networks.

·   Ability to install various PC application programs commonly used.

·  Ability to install and troubleshoot wired and wireless routers. 

·  Understanding and ability to troubleshoot E-mail related functionalities including outlook.  Thorough understanding of Internet connection technologies and methods. 

·  Ability to disinfect virus infection.  Installation and troubleshooting of windows 2003 and 2008, 2012 servers.  Thorough understanding of Tally Accounting Software installation and troubleshooting. 

· Ability to work on windows Domain based network. User account creation etc. 

· Ability to install and troubleshoot network printers.  Network point I/O crimping, Punching and building up LAN Basic knowledge for troubleshooting and configuration of entry level firewalls.

· Ability to install and manage various antivirus with centralized admin console. 

· Reasonable communication skills to talk politely with customers.  Logical thinking for troubleshooting