Technical Support Engineer

Iron Systems INC
Experience : 3 Years
Education : Any Graduate
Location : Noida
Posted on 04 Jan 20
Job is expired
Job DescriptionLast Date 10 Feb 20
Job Title: Technical Support – Engineer L1/L2/Manager/Director (Data Center Server Hardware)

  • Job Type: Full Time, 3 Months Contract to Hire
  • Location:Noida
  • Salary:Competitive base salary, Negotiable
  • Benefits: Negotiable

Education Experience : Associate's degree (A.A.) or equivalent from three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred

Work History: Minimum of 3 years of successful technical support and call center experience required.

Required Skills :

  • Linux server including command line interface
  • Experience in a fast-pace environment, need good time management, solid communication skills, and quick response
  • Working knowledge of the Software Life Cycle
  • Excellent organizational, and support case management skills
  • Strong understanding of Customer Support and Call Center Best Practices
  • Hands-on experience providing end-user support in a high availability, mission critical support operation. Managed Services Support experience is a plus
  • Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization
  • Ability to interface with external contacts while favorably representing Jibe in the marketplace
  • Strong knowledge of standard hardware & software configurations, Storage and Computing preferred
  • Successful communicator at all levels using all media, with excellent interpersonal skills.
  • Demonstrates skill, knowledge and understanding of company, products, job duties, and appropriate work methods.
Job Type : Full Time
Interview Type : Face to Face Interview
Company Description
IRON is a leading provider of purpose-built, application-specific, server-appliance and embedded systems platforms. We provide product lifecycle management services for networking, storage, security, medical and communications markets worldwide. Our team is best known for our innovative customer specific solution, integrations, supply chain management expertise, and unique deployment capabilities – all backed by global technical support and maintenance services.
Job is expired
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