Smartbrains engineers jobs - Technical Support Engineer

Technical Support Engineer

Smartbrains engineers
experience Fresher
salary 18,500 - 20,200 Per Month
qualification
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Posted: 1 Year ago
Views: 1
Applications: 0
Openings: 1

Job Description

To provide world-class service to all small business customers in a customer-centric environment.

·         Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, and Technical support.

·         Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and also deals with Installation, Configuration, Maintenance, and Troubleshooting.

·         Job roles involve the support of products on Windows Server, UNIX, Mainframe, Share Point, and Active Directory.

·         Good knowledge in the Installation of hardware & Software.

·         Work on Client Servers like Windows, Linux, UNIX

·         Work on various Software-Applications

·         Ability to troubleshoot common PC issues (Optional)

·         Antivirus monitoring

·         Assisting customers with inquiries while providing consultative support and recommendations.

·         Successfully performs against department scorecard metrics including Quality Assurance, First Contact

·         Resolution and Customer Satisfaction Rating.


Job Particulars

EducationBCA, BE/B.Tech, BSc, MCA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id857126
Locality Address Noida-Others
StateUttar Pradesh
Country India

About Company

We are into staffing and manpower
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