Upcoming drive is on 17th , 18th and 19th June
Reporting time: 10:30-11am
· Aptitude Test
· HR Screening round
· Technical round (computer H/W)
· Operations round
Job Role & Requirement
• Provide L1 support to team members for tech support case log audits through email & chat
• Reviewing web based dispatch Orders and processing as per set guidelines
• Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested.
• Validating troubleshooting and correctness of the orders
• Willing to work in providing online support
• Compliance with company policy, process policy and procedure
• Perform as per the target set by the manager
• Schedule Adherence. (Be on time for shift) and flexible to work on any day of the week, in any time window as per the shift assigned.
• Be regular to work.
• Should be interested in building a long term career with the company and not use this job as a stop gap arrangement.
• Excellent Hardware knowledge of computers /basic functions, issues and troubleshooting.
• Good command over English language.
• Candidate must have good knowledge in Excel & troubleshooting.
Entercoms helps its customers accelerate the transformation of their service supply chains through deep domain expertise and technology. Entercoms achieves this through a BPaaS engagement model that focuses on business outcomes at speed. Within 90 days of their engagement, Entercoms’ clients see benefits in areas such as on-time delivery performance, asset uptime, spares inventory, forecast accuracy, field service technician utilization, remote diagnostics accuracy, and service revenue.