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Technical Support Engineer

Entercoms Solutions Pvt Ltd
Experience : Freshers
Education : BE/B.Tech
Location : Pune(Aundh )
Posted on 05 Oct 20
Job is expired
Job DescriptionLast Date 04 Dec 20

Please find below JD for your reference:

  • Comprehend & audit tech support activities pertaining to computer hardware warranty parts dispatches
  • Provide L1 support to team members for tech support case log audits through email & chat
  • Reviewing web based dispatch Orders & processing as per set guidelines
  • Comprehending Troubleshooting notes on dispatch Orders and relating it with parts requested
  • Validating troubleshooting & correctness of the orders
  • Experience in ticketing tool & Experience/ Willing to work in providing online support
Note : 

1) The position is for rotational shift

2) Person should be able to join on the immediate basis

You can also share your updates resumes to

  • Technical Support Engineer
  • Experience : Freshers
  • Job Type : Full Time
  • Interview Type : Telephonic Interview


Job Type : Full Time
Interview Type : Telephonic Interview
Company Description
Entercoms helps its customers accelerate the transformation of their service supply chains through deep domain expertise and technology. Entercoms achieves this through a BPaaS engagement model that focuses on business outcomes at speed. Within 90 days of their engagement, Entercoms' clients see benefits in areas such as on-time delivery performance, asset uptime, spares inventory, forecast accuracy, field service technician utilization, remote diagnostics accuracy, and service revenue.
Job is expired
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