ENeoteric Consultancy Services Pvt Ltd jobs - Technical Support Engineer

Technical Support Engineer

ENeoteric Consultancy Services Pvt Ltd
experience Fresher
salary 40,000 - 50,000 Per Month
qualification
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Posted: 1 Year ago
Views: 0
Applications: 1
Openings: 1

Job Description

Technical Support Engineer 

Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.

Prior experience working in an ITIL environment

Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.

ACL, Security, NAT, QoS, WAN, Cloud, Automation

IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.

Wireless LAN technologies

Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.

Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.

Excellent listening skills.

Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions.

A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.

Taking ownership of issues through to resolution of all appropriate requests.

Categorize and prioritize end user support requests and service requests by utilizing a customer ticketing system to track tickets and provide up-to-date status and information. Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support.

Ability to work with minimal supervision.

Support Desktop Team - Configuring and troubleshooting Desktops, Laptops, Peripherals, Printers, Applications, Software applications, Windows and other Operating Systems.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id839627
StateUttar Pradesh
Country India

About Company

Our focus is on partnering with organizations to deliver growth, agility, efficiency and best-in-class customer experience through the latest technologies. As one brand, eNeoteric provides everything you could possibly need for the design, implementation, and management of data centres, cyber-secure enterprise networks, and cloud and connectivity services. Trusted by our customers, our relationships grow stronger so that we can help you get the most value from your IT investment and ultimately help you to achieve your goals.
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