Amvion Labs Private Limited jobs - Technical Support Engineering

Selected intern's day to day responsibilities include:

1. Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
2. Act as the initial point of contact for all computer and system-related concerns from clients or other employees
3. Assist management in creating training materials pertaining to computer troubleshooting and usage
4. Organize and file documentation pertaining to warranties and instructional guides for computer hardware
5. Maintain a working log detailing all required system updates, as well as the date of completion
6. Attend in-person meetings with clients to analyze, troubleshoot, and diagnose hardware problems
7. Resolve technical issues related to network interruptions
8. Update, maintain and monitor all aspects of computer networks

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