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0 to3 Years
20,000 - 25,000 Per Month
Your Profile matches the job
Experience : 0 – 2 Years
Job Description:
Technical support executive (MCE profile)
Responsibilities and Duties
• Excellent oral communication skills in English with a passion to resolve customer queries successfully and quickly
• Understanding Operating Systems like Windows 7,8,10 and MacOS.
• Troubleshooting Network and Internet Issues for Clients.
• Fixing Software and Drivers on Client Systems.
• Understanding of Settings and Control Panel Options.
• Fixing Issues in Device Manager and External Devices.
• Understanding Latest Privacy Settings and Access Control in Devices
• Setting Up System using Remote Desktop Connections like AnyDesk, TeamViewer, etc • Adept at technology to troubleshoot and ensure smooth online class experience.
• Active listening skills, patience and detail obsession to maintain call logs.
Qualifications: • A bachelor’s degree is required. Graduate in Computer Science/IT or strong passion for devise and software tech debugging
• Min. 1-3 years relevant experience OR Fresher Can Also APPLY
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