Hiring
for Technical Support Executive .
Apply Now !!
Roles and Responsibilities
Excellent communication skills to attend/resolve client issues on calls
Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
Productivity applications like Microsoft office tools.
Open to work in 24*7 and work from office environment
Analytical problem solvers who will understand issues and to resolve customer issues
Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
Being proactive and show the utmost respect for customer’s time
Good time management, ensuring all contacts with customers add value
Work from Office
Desired Candidate Profile
Graduate / Under Graduate can apply
Experience providing technical support.
Experience working in a team dedicated to providing technical support
Excellent written and verbal communication - English
Technical knowledge: Windows, MS Office applications, One Drive ,email, search, downloading / installing software
Skilled multitasker, ability to troubleshoot, technical ,communication and typing skills .
Perks
and Benefits
Salary – Best in the market
Unlimited Incentives based on performance
5 Days working
2 way transport
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