Black And White Business Solutions jobs - Technical Support Executive

Technical Support Executive

Black And White Business Solutions
experience Fresher
salary 18,000 - 30,000 Per Month
qualification
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Posted: 1 Year ago
Views: 2
Applications: 3
Openings: 1

Job Description

Hiring for Technical Support Executive . Apply Now !!


Roles and Responsibilities

  • Excellent communication skills to attend/resolve client issues on calls

  • Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage

  • Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory

  • General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing

  • Productivity applications like Microsoft office tools.

  • Open to work in 24*7 and work from office environment

  • Analytical problem solvers who will understand issues and to resolve customer issues

  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently

  • Being proactive and show the utmost respect for customer’s time

  • Good time management, ensuring all contacts with customers add value

  • Work from Office 


Desired Candidate Profile

  • Graduate / Under Graduate can apply

  • Experience providing technical support.

  • Experience working in a team dedicated to providing technical support

  • Excellent written and verbal communication - English

  • Technical knowledge: Windows, MS Office applications, One Drive ,email, search, downloading / installing software

  • Skilled multitasker, ability to troubleshoot, technical ,communication and typing skills .

Perks and Benefits

  • Salary – Best in the market

  • Unlimited Incentives based on performance

  • 5 Days working

  • 2 way transport



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id971362
Job Category Tech Support
Locality Address Electronic City , Hebbal , Indiranagar , Nagawara , Whitefield
StateKarnataka
Country India

About Company

Black And White Business Solutions
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