Cattleya Technosys jobs - Technical support Executive

Technical Support Executive

Cattleya Technosys
experience Fresher
salary Salary not disclosed
qualification
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Posted: 5 Years ago
Views: 5
Applications: 0
Openings: 5

Job Description

Designation: Technical Support executive  

  • Number of Opening: 5
  • Qualification: ITI/Diploma/BE/Btech in any engineering stream

Job Responsibilities

  • 1.       Co-ordinate with Field team in trouble shooting issues related to power, IOT controller, Configurations, installation support etc
  • 2.       Field troubleshooting in case of unresolved issues
  • 3.       Analysis of various data from field to identify root causes
  • 4.       Design Panels or circuits in improving performance of equipments
  • 5.       Line diagram, wiring diagram, Installation Manual preparation
  • Experience 0-1 year
  • Languages: -
  • Candidate should be fluent in English and Hindi. Preference for candidates speaking following languages
Work Nature:
  • ·         Candidate, if selected will attend calls from field to provide support to the team to troubleshoot and rectify issues faced in the field.
  • ·         Candidate should do analysis of the issue in the broader angle to identify issues and find resolutions or methods which can prevent issues repeating in future
  • ·         Day to day activities to be tracked in time sheet
  • ·         Reports to be made for all analysis done
  • ·         Candidate should be willing to learn and take on responsibilities in team
  • ·         Candidate should share knowledge with other team members
  • ·         Candidate may have to travel to site anywhere in India in case specific issues arise in sites


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id139087
StateKarnataka
Country India

About Company

Cattleya Technosys is a product based, IOT Technology Company in the business of Electronics & Video Surveillance, Central Monitoring, Asset control, Analytics backed by Closed Loop Operations. Customers using Cattleya Products have signed multi-year managed services contracts for over 10000+ sites under e-Surveillance and Central Monitoring Services.

Cattleya‘s indigenously built platform, NISAEYE – a combination of hardware, firmware and analytics software, is the backbone for all industry specific solutions.

Cattleya is a group company of NISA Global, a 42+ years-old business, focusing on services around Security, Quick Response Teams, Remote Attendants, Operation and Maintenance, Cash movements, Skill Training, Risk Management and Loss Prevention for all its, 3000+ plus customers, 40000+ asset locations, 250 points of presence spread across business verticals.

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