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Technical support Executive

Cattleya Technosys
Freshers
Job is expired
Posted on 19 Apr 19
Job DescriptionLast Date 18 Jun 19

Designation: Technical Support executive  

  • Number of Opening: 5
  • Qualification: ITI/Diploma/BE/Btech in any engineering stream

Job Responsibilities

  • 1.       Co-ordinate with Field team in trouble shooting issues related to power, IOT controller, Configurations, installation support etc
  • 2.       Field troubleshooting in case of unresolved issues
  • 3.       Analysis of various data from field to identify root causes
  • 4.       Design Panels or circuits in improving performance of equipments
  • 5.       Line diagram, wiring diagram, Installation Manual preparation
  • Experience 0-1 year
  • Languages: -
  • Candidate should be fluent in English and Hindi. Preference for candidates speaking following languages
Work Nature:
  • ·         Candidate, if selected will attend calls from field to provide support to the team to troubleshoot and rectify issues faced in the field.
  • ·         Candidate should do analysis of the issue in the broader angle to identify issues and find resolutions or methods which can prevent issues repeating in future
  • ·         Day to day activities to be tracked in time sheet
  • ·         Reports to be made for all analysis done
  • ·         Candidate should be willing to learn and take on responsibilities in team
  • ·         Candidate should share knowledge with other team members
  • ·         Candidate may have to travel to site anywhere in India in case specific issues arise in sites

Job Type

Interview Type

Face to Face Interview

Company Description

Cattleya Technosys is a product based, IOT Technology Company in the business of Electronics & Video Surveillance, Central Monitoring, Asset control, Analytics backed by Closed Loop Operations. Customers using Cattleya Products have signed multi-year managed services contracts for over 10000+ sites under e-Surveillance and Central Monitoring Services.

Cattleya‘s indigenously built platform, NISAEYE – a combination of hardware, firmware and analytics software, is the backbone for all industry specific solutions.

Cattleya is a group company of NISA Global, a 42+ years-old business, focusing on services around Security, Quick Response Teams, Remote Attendants, Operation and Maintenance, Cash movements, Skill Training, Risk Management and Loss Prevention for all its, 3000+ plus customers, 40000+ asset locations, 250 points of presence spread across business verticals.

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