Pitstop jobs - Technical support Executive

Technical Support Executive

Pitstop
experience 0 to 1 Year
salary 5,000 - 10,000 Per Month
qualification
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Posted: 3 Years ago
Views: 0
Applications: 9
Openings: 1

Job Description

Job Title

Tech Support Executive

Job Overview

The executive will be a part of the tech-help team. The tech-help team is an intermediary body between the business and the tech team.  Tech issues with the company’s products, services, tools etc. are reported to tech-help team which in turn takes steps to get those issues resolved. As an executive, you will be taking those steps which require certain skills and acumen.

Roles and Responsibilities

·         Handling tech-help tickets

·         Understanding business requirements and translating them to tech problem statements

·         Work as an intermediary between business and Tech

·         Leaning tech processes and utilizing them to effectively solve user tickets

·         Finding and devising methods and processes to automate recurring issues

Qualification

·         Graduate from any college/University

·         60% above marks in 10th

·         Fresher

Skills

·         Proficient in SQL query writing and understanding

·         Testing Knowledge

·         Good interpersonal skills, fluent English communication 


Job Particulars

EducationAny Graduate
Who can applyFreshers and Experienced (0 to 1 Year )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id367057
Locality Address Koramangala
StateKarnataka
Country India

About Company

Pitstop
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