Pothi.com jobs - Technical Support Executive

Technical Support Executive

Pothi.com
experience Fresher
salary Salary not disclosed
qualification
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Posted: 2 Years ago
Views: 3
Applications: 5
Openings: 1

Job Description

Do you pride yourself on your ability to understand people, to be able to talk to them in their language? Do you love helping people? What if someone paid you to do it?

Join us at Pothi.com and help budding authors fulfill their dream of publishing, bring happiness to people’s lives, help the company grow, and share in the growth.

Job Responsibilities

  • Developing and maintaining working relationships with new and existing authors.
  • Assisting potential authors in understanding and using our publishing platform.
  • Assessing and helping authors choose the services and publishing options suitable for them.
  • Ensuring author’s projects are successfully delivered on time and within budget.
  • Providing post-publishing support to authors
  • Working with the editors and designers to deliver services to the authors

Job Requirements

  • Excellent communication skills in English - especially over e-mail and telephone.
  • Patience with people - you get to meet all kinds.
  • Solid relationship management and problem-solving experience.
  • Good personal organization.
  • Comfort with e-mail, Internet, MS Word, Excel and ability to learn new software.

Due to the Covid situation, the role is currently Work from Home.

Salary Range

INR 2.4lpa - 4.2lpa, depending on previous experience and interview performance.


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview, Written-test, Telephonic Interview
Employment TypeFull Time
Job Id678728
Locality Address Indiranagar
StateKarnataka
Country India

About Company

Pothi.com
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