UOLO Technology jobs - Technical support Executive

Technical Support Executive

UOLO Technology
experience Fresher
salary 15,000 - 20,000 Per Month
Posted: 4 Years ago
Views: 0
Applications: 4
Openings: 1

Job Description

Technical support executives are responsible for working with customers and team members for problems that may arise in an organization.

Responsibilities:

  • Answering phone calls, writing replies to emails and excelling in customer service.
  • Providing technical solutions to different problems of customers by taking help of different tools.
  • Ensure that the call comments are properly arranged and suitable information is provided to customers.
  • Maintain high quality standards taking into view each aspect of attending the customer, listening to their problems and offering appropriate solutions to them.

Skills & Requirements:

  • Act as an intermediary between the organization and customer such as dealing with the complaints and queries of consumers.
  • Preparation of set answers in order to reply to customer queries immediately.
  • Should have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
  • Should have an attitude that is well approachable by customers and understanding their problems.
  • Should have extremely good listening skills in order to understand what the customer wants to say or express.
  • Must know Languages: English, Kannada, Hindi and Manageable Telugu and Tamil.

Job Particulars

About Company

Uolo is India’s largest K-12 network of students and parents. Uolo caters to 10L+ students

across 100 cities in India. Uolo platform is used by students to communicate with

teachers, peer2peer learning and personalized learning courses. Uolo is a young and fast growing

organization and is on the way to becoming one of the few sustainable start-ups in the

Indian ecosystem.

To know more, visit:

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