Technical support Executive

Benchmark Email
Experience : 0 to 1 Year
Location : Gurgaon(Gurgaon-Others)
Posted on 06 Jul 19
Job DescriptionLast Date 02 Sep 19
Technical Support Executive:
  • Experience required: Freshers to 1 year as Customer or Technical Support.
  • Excellent English (Written and Spoken) is a must.
  • Job Description and Qualifications
Responsibilities:
  • Handling clients' technical queries (such as assisting clients with their contacts
  • database(s),design and send email campaigns, working with ISPs on domain and IP
  • reputation and deliverability of emails, and much more) for our products
  • and via Live Chat, Email, and
  • Phone Calls.
Desired Candidate Profile: -
  • Qualification- B.Tech (CS),BCA, MCA, Diploma in Computers.
  • Knowledge of different Operating Systems and Email Clients.
  • Excellent oral and written communication skills. (Mandatory)
  • Ability to work independently as well as in a team.
  • Organizational skills.
  • Interpersonal skills.
  • A logical mind to analyse and solve technical problems.
  • Capable of working well under pressure.
  • Willingness to work in rotational shifts.
Note:
  • The work location is Sector 49 Sohna Road Gurgaon.
  • Cab available for employees working in the night shift (8:00 PM to 5:00 AM). 
  • Pick and Drop is available from Iffco Chowk and HUDA City Centre and other areas on the office route.
  • Alternate Saturdays are off.
  • Additional benefits: Meals, Provident Fund, Gratuity and ESI.
  • Friendly working environment.

Job Type : Full Time
Interview Type : Written-test, Face to Face Interview
Company Description
About the Company: -
Benchmark Email is a global leader in email marketing, doing so by maintaining a
dedication to the user experience. It isn't enough that we offer the software and the
resources to enable email marketing. If the user isn't reaching their subscribers,
Benchmark's job is only half done. At Benchmark, the motto is 'not just delivered,
received.' In a fast-paced digital environment, oftentimes larger companies will leave
the process of garnering opens and conversions to their users. At Benchmark, it's an
interactive experience.

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