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Benchmark Email jobs - Technical support Executive

Technical Support Executive

Benchmark Email
location
Gurgaon
experience 0 to 2 Years
salary Salary not disclosed
qualification
BCA, BE/B.Tech(Computer Science & Engineering (CSE)), MCA, CS
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Posted: 4 Years ago
Views: 3
Applications: 0
Openings: 5

Job Description

Technical Support Executive:
  • Experience required: Freshers to 1 year as Customer or Technical Support.
  • Excellent English (Written and Spoken) is a must.
  • Job Description and Qualifications
Responsibilities:
  • Handling clients' technical queries (such as assisting clients with their contacts
  • database(s),design and send email campaigns, working with ISPs on domain and IP
  • reputation and deliverability of emails, and much more) for our products
  • and via Live Chat, Email, and
  • Phone Calls.
Desired Candidate Profile: -
  • Qualification- B.Tech (CS),BCA, MCA, Diploma in Computers.
  • Knowledge of different Operating Systems and Email Clients.
  • Excellent oral and written communication skills. (Mandatory)
  • Ability to work independently as well as in a team.
  • Organizational skills.
  • Interpersonal skills.
  • A logical mind to analyse and solve technical problems.
  • Capable of working well under pressure.
  • Willingness to work in rotational shifts.
Note:
  • The work location is Sector 49 Sohna Road Gurgaon.
  • Cab available for employees working in the night shift (8:00 PM to 5:00 AM). 
  • Pick and Drop is available from Iffco Chowk and HUDA City Centre and other areas on the office route.
  • Alternate Saturdays are off.
  • Additional benefits: Meals, Provident Fund, Gratuity and ESI.
  • Friendly working environment.

Job Particulars

Role Customer Service / Tech Support
EducationBCA, BE/B.Tech(Computer Science & Engineering (CSE)), MCA, CS
Who can applyFreshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Written-test
Employment TypeFull Time
Job Id200272
Job Category BSc/BCA/BBM , Tech Support
StateHaryana
Country India

About Company

Benchmark Email is a permission-based email marketing company that puts user deliverability and reputation at the forefront. Committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides award-winning software and cutting edge features to both small businesses and corporations alike. Services are currently available in 7 languages.
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