Technical Support Executive

Benchmark Email
Experience : 0 to 2 Years
Location : Gurgaon
Posted on 25 Sep 19
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Job DescriptionLast Date 24 Nov 19
Technical Support Executive:
  • Experience required: Freshers to 1 year as Customer or Technical Support.
  • Excellent English (Written and Spoken) is a must.
  • Job Description and Qualifications
Responsibilities:
  • Handling clients' technical queries (such as assisting clients with their contacts
  • database(s),design and send email campaigns, working with ISPs on domain and IP
  • reputation and deliverability of emails, and much more) for our products
  • and via Live Chat, Email, and
  • Phone Calls.
Desired Candidate Profile: -
  • Qualification- B.Tech (CS),BCA, MCA, Diploma in Computers.
  • Knowledge of different Operating Systems and Email Clients.
  • Excellent oral and written communication skills. (Mandatory)
  • Ability to work independently as well as in a team.
  • Organizational skills.
  • Interpersonal skills.
  • A logical mind to analyse and solve technical problems.
  • Capable of working well under pressure.
  • Willingness to work in rotational shifts.
Note:
  • The work location is Sector 49 Sohna Road Gurgaon.
  • Cab available for employees working in the night shift (8:00 PM to 5:00 AM). 
  • Pick and Drop is available from Iffco Chowk and HUDA City Centre and other areas on the office route.
  • Alternate Saturdays are off.
  • Additional benefits: Meals, Provident Fund, Gratuity and ESI.
  • Friendly working environment.
Job Type : Full Time
Interview Type : Written-test, Face to Face Interview
Company Description
Benchmark Email is a permission-based email marketing company that puts user deliverability and reputation at the forefront. Committed to bringing users the most up-to-date marketing trends and methods, Benchmark provides award-winning software and cutting edge features to both small businesses and corporations alike. Services are currently available in 7 languages.
Apply now
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