A brief Introduction of Teleperformance:
Teleperformance is an Omni channel company headquartered in France. The company specializes in outsourced Omni-channel customer experience management, also known as Business Process Outsourcing (BPO).
The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300 K employees across 350 contact centers in nearly 80 countries and serves over 160 markets.
Countries in which Teleperformance operates include France, Lebanon, The United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Suriname, Egypt, United Arab Emirates, Russia, Sweden, Germany, Poland, Slovak Republic and Czech Republic.
Teleperformance in India, established in 2001, is the leading provider of outsourced Omni channel Customer Experience at every touchpoint.
Known for our quality offering and outstanding people practices, we are recognized as the #1BPO and employer of choice in India by global research and consulting firms.
We are the pioneers in expanding the BPO industry across non-metro cities in India to leverage the vast demographic dividend of these leading smart cities. With our 40 Centers in India We are the employers of choice. Over the past 16 years, we have been providing superior Customer Support to International & In-country clients offering the India Non-Metro cost advantage.
With a 66,000+ strong team, Teleperformance India delivers end-to-end solutions encompassing Technology, Process and People to manage complete Customer Experience for top Global MNCs. Our services range from Customer Support/Care, Technical Support, Customer Acquisition, Data Analytics and Back-Office across Voice, E-Mail, Chat, Social Media and other Digital Channels.
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