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Picostone Technology jobs - Technical support Executive

Technical Support Executive

Picostone Technology

location

Mumbai, Navi Mumbai

experience

0.5 to 2.5 Years

salary

Salary not disclosed

qualification

B.Com, BA, BBA/BBM, BE/B.Tech, BSc

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Posted: 4 Years ago

Views: 4

Applications: 0

Openings: 2

Job Description

Answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information
Resolve product or service problems by clarifying the customer's complaint and determining the cause of the problem
Select and explain the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution
Working with customers/employees to identify computer problems and advising on the solution .
Analysis of call logs in order to discover any underlying issues or trends.

Job Particulars

Role BPO / Customer care

EducationB.Com, BA, BBA/BBM, BE/B.Tech, BSc

Who can applyExperienced (0.5 to 2.5 Years)

Hiring Process Face to Face Interview, Telephonic Interview

Employment TypeFull Time

Job Id160604

Job Category BSc/BCA/BBM , Tech Support

StateMaharashtra, Maharashtra

Country India

About Company

Picostone is a startup working towards making smart home solutions. We work on innovative and creative technologies and products to make your home smarter and cooler.

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