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Technical support Executive

Kevalam Software
Freshers
12,000 - 18,000 Per Month
Job is expired
Posted on 04 Apr 19
Job DescriptionLast Date 03 Jun 19

 We are looking for Technical Support Executive for our software KOOPS, it mobilizes any company so that they can always close your business deals on-the-go.

Functional Area: Sales, Marketing

Major Key Skill Require:
  • Good communications skills
  • Ability to listen and active problem-solving skills
  • Good interpersonal skills
  • Answer calls professionally to provide information about products and services or obtain details of complaints.
  • Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as if actions are taken. Process forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Type

Interview Type

Face to Face Interview

Company Description
Kevalam Software is a leading India based Software Company focused on delivering the best and most cost-effective solutions which simplify your business. Kevalam means exclusive and entire, not just a name, we actually provide exclusive and entire solutions to all your problems. Our expertise lies in reducing costs and improving productivity. We are continually in the process of updating our software skills by adopting new technologies that can perform optimally. We believe in integrating our skills with our client's inputs to achieve desirable results. Kevalam Software consists of some of the best technically competent brains handpicked and identified from the Indian IT industry. Excellence is what we strive to achieve at all levels. And our talented team of experts keeps no stone unturned as far as creativity and technological expertise is concerned. Everyone here has an unparalleled decisive and assurance to our clients because the Client’s satisfaction is our preference.
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