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Technical support Executive

NP Consultant
1,00,000 - 3,00,000 Per Year
Posted on 14 Mar 19
Job DescriptionLast Date 13 Oct 19
POSITIONS: Technical Support Executives (Voice / Non Voice)  - 500 Nos. @ KocharTech Vadodara.

Job profile:       
  • Out call / Answer phones and respond to customer requests over call/Chat/Email      
  • Provide customers with product and service information      
  • Transfer customer calls to appropriate staff (as and when asked for)       
  • Identify, research, and resolve customer issues using the computer system and applications 
  • 10+2/Graduate/10+ 2 years of Diploma cleared      
  • Must be Good in English & Hindi.      
  • Patience - Ability to deal with difficult, escalated emails/calls      
  • Positive attitude
  • Annual Salary Rs. 1.0 to 3.0 Lacs ( Depends upon skill set ).
  • Shifts –Evening Shifts for Male candidate’s ( Full timer + Part Timers ) & Morning shifts for female candidate’s.

Job Type

Interview Type

Written-test, Face to Face Interview, Telephonic Interview, Group Discussion

Company Description
NP Consultant - Recruitment Firm, recruit in all Sectors at all the levels of the Organization on PAN India & Abroad.

The industries which we serve are:

 ·       Chemical, Fertilizer, Petrochemicals, Refineries, Energy, Power, Infrastructure, Oil & Gas

·        Pharmaceuticals, Healthcare, F.M.C.G., Food Processing, Retails, Hospitality

·        IT, E-Commerce, B.S.F.I., Telecom, Packaging, Paints, 

·        Mechanical, Electrical, Electronics, Engineering, Manufacturing

·       Textile , Garments, Fabrics, 

·        Call Center, B.P.O., K.P.O., S.C.M,, Education Institution