Black And White Business Solutions jobs - Technical support

Technical Support

Black And White Business Solutions

Bangalore

1 Year

16,000 - 24,000 Per Month

BCA, BE/B.Tech, BSc, CS

Job Description

* Graduates / Under Graduates with minimum 1 year of technical experience can apply *

HINDI MANDATORY

Note - Walkin Interview / Only for Bangalore Location Only
HIRING FOR DAY SHIFT / 5 DAYS WORKING
2 WAY CAB FACILITY - DAY SHIFT
ONLY 3 ROUNDS OF WALK-IN INTERVIEW
WALK-IN FOR SPOT OFFER

Roles and Responsibilities

Performs installations, maintenance, and repairs on customer equipment (Desktop / Laptop / iPad / Tablet PC/peripherals) working primarily on-site.
Installation and configuration including Data Transfer knowledge and Deploy OS via SCCM, Image via Ghost, etc..,
Troubleshooting of OS ( Windows7/8/10), productivity tools like MS office, AV tools. Customer handling, Updation / Closer of Ticket in Ticketing Tool, Operating from Customer place (Onsite anywhere in India).
OS troubleshooting on the desktops.
Installation and configuration of OS ( Windows7/8/10) as per the requirement.
Standard Microsoft desktop application Installation and troubleshooting.
Antivirus update using provided tool.
Installing and configuring messaging client on workstations.
Email troubleshooting and housekeeping at the client end.
Troubleshooting & resolving user problems remotely using available tools
Tablets and Phones (iPad, etc.) support (L1) - Basic Configuration and Connectivity,
Excellent Communication